F.A.Q

Frequently Asked Questions

How do I book an appointment?

We only accept patients by appointment only, we do not accept walk in. Simply click here to book an appointment. You may also contact us at +656493 2541 / +659145 5793 or email us at orthopaedic@spring-hope.com

What are the documents required for registration?

We only accept patients by appointment only, we do not accept walk in. Simply click here to book an appointment. You may also contact us at +656493 2541 / +659145 5793 or email us at orthopaedic@spring-hope.com

How long do I need to wait in the waiting room?

We value our patients and understand that your time is valuable. We seek your understanding if the waiting time is longer than expected. It is due to consultation for each patients varies depending on the complexity of the conditions. Priority may be given to patients who need immediate attention. Dr Tony may also be held up or called away from the clinic to attend to emergency cases.

What does Dr Tony specialise in?

We value our patients and understand that your time is valuable. We seek your understanding if the waiting time is longer than expected. It is due to consultation for each patients varies depending on the complexity of the conditions. Priority may be given to patients who need immediate attention. Dr Tony may also be held up or called away from the clinic to attend to emergency cases.

When will I need to an X ray or MRI scan?

X rays and MRI scans are usually used when suspected of sustaining an injury to your bone or soft tissue (e.g; tendons, ligaments, cartilage). They are useful in providing information for an accurate diagnosis.

Do I really need surgery?

It is determined on a case-by-case basis and there is no hard and fast rule. It depends on your condition and the treatment plan that you are undergoing. Treatment usually starts from conservative treatment such as taking medicine, exercising, or undergoing physiotherapy. In some cases, injection may also be used as a treatment. Only in the most serious of cases would surgery be needed and even then, it is only used as a last resort.

Be assured that Dr Tony will run through all the possible treatment plans in detail so that you can make the most informed decision. We will be with you every step of the way to ensure that you can return to your daily activities.

Will my insurance cover the treatment?

We are affiliated with many insurance providers, be it local, overseas, personal, or corporate. Each insurance provider has different requirements. Please provide us details of your insurance provider and which insurance plan you are on, and we would help you process the insurance claims.

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